Porter answers your calls, emails and web forms, works out what the customer needs, books the visit and updates the tools you already use. You only step in when it matters.
Works inside the tools your shop already runs on.
Every shop runs on the same three inboxes: the phone, the email, the web form. Most of what lands there is simple, repetitive and urgent all at once, and it lands while you are under a sink. Porter sits behind all three and turns each one into a job that is booked, tracked and done.
Three steps, running in the background, all day. You only step in when something actually needs you.
Calls, voicemails, emails, texts and form fills arrive the way they always have. Nothing changes for your customers.
It reads every message, pulls out who, what, where and how urgent, and lines up the next step using your rules.
The visit is on the calendar, the customer has a text, the job is in your software. You show up and do the work.
A real Thursday afternoon at Calder Home Services in Austin. Porter picks up on the second ring, asks what a good dispatcher would ask and books the visit.
Calder Home Services, this is Porter. How can I help?
Hi, our upstairs AC is blowing warm air. It's 91 in the bedroom.
Sorry, not in this heat. Is the outdoor unit running? And is this the house on Shoal Creek?
Yes, 4417 Shoal Creek. The fan outside spins but it's loud.
Got it. Marcus can be there today between 4 and 6. The diagnostic is $89, credited to the repair. Does that work?
Perfect, book it.
Booked. You'll get a text with Marcus's photo when he's on the way.
Marcus Hale · HVACPorter never guesses on price or safety. Write the rules in plain words. When a conversation hits one, it lands in Needs you with a summary, and your phone buzzes once.
100A to 200A, Siemens panel, photos attached. Porter's quote: $4,800.
One truck or twenty, Porter takes the part of the day that happens on the phone.
Marcus
Sami
ArjunPorter is trained on how plumbing, electrical and HVAC jobs actually get booked: what to ask, what is urgent, how long it takes and who should go.
Numbers from 140 shops in our early access group, after their first 60 days on Porter.
“I used to return calls from the truck at 7 pm. Now I read a short list at lunch and the rest is already on the board.”
Rosa DelgadoOwner, Delgado Plumbing“In the July heat wave we got 160 calls in a day. Porter booked the no-cool calls first and told everyone else when we could come.”
Walt BrennerOwner, Brenner Heating and Air“It asks what I would ask. Panel brand, breaker size, a photo. My techs show up knowing the job.”
Denise OkaforOperations lead, Northgate ElectricStart with a 14 day trial. Early access shops keep their rate for life.
For owner-operators with one truck.
For shops with a dispatcher and a crew.
For operators with several locations.
No. Forward your existing number to Porter, or let it ring your phone first and send only the unanswered calls through. Customers keep dialling the number on your truck.
Jobber, Housecall Pro, ServiceTitan, QuickBooks, Google Calendar, Outlook, Gmail and Slack today. Anything else can receive a webhook or a nightly CSV.
It does not guess. It tells the customer when someone will call back, puts the conversation in Needs you with a two-line summary, and texts you once.
Gas smells, sparking panels and active leaks skip everything. Porter gives the safety steps you approved, then transfers the call to whoever is on call this week, usually in under 10 seconds.
Yes. Porter introduces itself as your shop's assistant. In early access, fewer than 2% of callers asked for a person, and those got one.
About 30 minutes. Connect your calendar and job software, set your service area and prices, type or record a greeting. Most shops forward their line the same afternoon.
Recordings and transcripts are encrypted, stored in the US and deleted on the schedule you set. Your calls are never used to train shared models.
14 day free trial. Keep your number.